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Customer Service Assistant

Technology Requirements

There will be a number of factors of technological, systems & equipment requirements.

Technology & Systems

  • SmartPhones / Tablets

    Our building regulations / health & safety software, SafetyCloud, is an app. We require all Customer Service Assistance’ to be able to use smart systems provided, such as SmartPhones or Tablets to record building H&S checks, this will involve scanning QR codes and recording data.

  • Desktop

    Our Customer Service Assistances, at times, may be asked to replace or update electronic room keys for residents, we have collaborative systems and software to do this our CSA’s will be trained on this software to produce electronic room keys for residents.

  • CCTV

    We have CCTV covering all areas both internally and externally of our premises, this live stream is fed into our IT system, we will deliver training to monitor and review all CCTV as required.

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About Vita Group

At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.

We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.

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