Customer Service
Vita Student prides itself on delivering exceptional & personalised service to students by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience.
Objectives
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Manage front of house / reception.
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Meet, greet and welcome all residents and guests with a warm, friendly and vibrant attitude.
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Be on hand for any questions which may arise from our residents.
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Respond to all questions, queries and requests in a helpful manner.
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Ensure our facilities are being looked after respectfully by all.
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Ensure residents are treated respectfully by all fellow residents and guests.
About Vita Group
At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.
We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.
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