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Vita Group career site
Customer Service Assistant

Desired Characteristics

  • Helpful approach to all questions, queries and occasional complaints

  • Vibrant, up-beat, customer focused and welcoming to greet residents and provide a friendly and supportive home-from-home environment.

  • Excellent communication skills and the ability to multitask effectively.

  • Strong organisational skills.

  • Local knowledge

  • Adaptable.

  • Creative

  • Positive attitude

  • Leadership qualities

  • Attention to detail

  • Remain calm under pressure

  • Effectively navigate unexpected situations

Physical Requirements

This role involves tasks that require extended periods of movement, including standing, walking, and performing repetitive actions. We are committed to making reasonable adjustments to support applicants and employees where needed; the role involves working in the kitchen, dining facility, attending resident’s needs, conducting block walks throughout the entire building including all stairwells, and cleaning as required

Back to Job Description

About Vita Group

At Vita, we’re on a mission to create environments in which people can flourish. As an intelligence driven platform, we’re constantly looking at data and insights in order to inform innovation. Our approach to creating new properties goes far beyond the typical bricks and mortar approach. We look at behaviours, trends, and new technologies to shape and create new products and services. It’s why we’re constantly evolving our product offer to reflect new audiences, new demand, and new ways of thinking.

We’re passionate about helping people thrive. This is encompassed in our values and feeds everything we do from our approach to the people we employ to the way we design our buildings.

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