Weekly Contract: 42.5 hours
Salary:  £40,000 plus 10% bonus dependent on achievement against KPIs

Intro

Vita Student delivers the world’s best student living experience thanks to its ‘all in’ offering which is centred around the resident’s needs.   

To help deliver this outstanding level of service for our residents, We’re seeking a Multi Site Manager.

Role & responsibilities

An important and highly visible role within the business, as Multi-Site Manager you’ll have overall responsibility for ensuring the building, its services and amenities and our colleagues are working together to achieve our high brand standards. 

As well as delivering an exceptional customer experience, you’ll also need to maintain compliance with varying legislation, procedures and best practice while maximising rental income and reducing operating costs.

A hands-on attitude, combined with strong communication and people management skills, with the ability to continually develop your team are key to the success of this role.

Tasks will include:

• Leading and motivating the team to deliver an outstanding service to residents.
• Liasing with residents, completing building tours, maintaining customer databases for communications, and resolving or escalating any issues which may arise.
• Supporting the sales and marketing teams to ensure maximum occupancy levels and avoid arrears.
• Oversee the localised delivery of events across both buildings.
• Manage and maintain health and safety compliance
• Ensuring the buildings are clean and maintained to the highest standard, managing the buildings maintenance and housekeeping.
• Build relationships with key stakeholders such as the universities and local businesses.
• Hiring, training and continuously developing the team, supporting with recruitment and HR.
• Strategic planning working alongside the operations Calendar to meet both sites KPIs.

What we offer

• Your birthday day off
• Recognition programmes
• Opportunities for career progression
• Team parties/events
• Pension scheme
• A Perkbox account – giving you instant 24/7 access to hundreds of perks, including free drinks, cinema tickets, shopping discounts, employee assistance program, fitness classes, learning courses and much more
• Access to 24/7 Employee Assistance Programme

About Vita Student

Vita Student is the world’s best student accommodation brand, created by Vita  Group, an intelligence driven platform creating tomorrow’s urban living. Specialists in urban regeneration and accommodation which delivers best-in-class service, Vita Group’s mission is to create environments in which people can thrive. To deliver against this mission, Vita Group seeks good people who are passionate and positive and strive to deliver our best-in-class experience, they operate with foresight and can communicate effectively.